Connect with us

Tech

Become an IP PBX Reseller

Published

on

This guide is all about helping you understand what IP PBX is exactly and what you need in order to start a successful IP PBX company.

FIRST THINGS FIRST – WHAT IS IP PBX EXACTLY?

Years ago, before the existence of PBX, if a worker wanted to speak to another worker in the same office, the full calling price was charged – this was obviously a big waste of money for most companies and so PBX was invented.

It wasn’t always IP PBX… years ago before the internet was used as much as today, it was just plain and simple – PBX.

PBX

In 1970 the switchboard started to be used. The switchboard was a hardware based system and was first connected by hand – this is what we call ‘manual call switching’.

This is how it worked:

  • When someone called the business phone system, the call came through to the main switchboard.
  • The caller had an option to choose who or what department he wanted to be connected to.
  • Once he made his choice where to be connected to, a receptionist had to manually connect the PBX server to the phone of the person or department they wanted to call.
  • Once the call was finished it had to be unplugged

This obviously had a lot of disadvantages. First of all, companies needed to pay someone to connect and disconnect all those cables. Secondly, the amount of cables going around must have caused a real mess. On top of that, these systems were really expensive so only the very big companies could afford to have one.

This is why a change was needed…

It wasn’t before long that a system was invented to connect those cables automatically.

There were now two types of systems:

  • private automated branch exchange’ (PABX) – which was the system that connected the cables automatically, and was used by the big and wealthy companies
  • private manual branch exchange‘ (PMBX) – the system where one had to manually connect the cables, which was used by the regular companies

Slowly but surely PMBX disappeared from the market, and it was only PABX which later became PBX short for ‘private branch exchange’.

When VoIP started becoming popular in the years 1990, PBX started turning into IP PBX (internet protocol private branch exchange) as businesses found this an easy way of saving money. Calls through the internet are charged at a fraction of the price of regular calls.

With the years IP PBX has improved dramatically and more features are added all the time.

NOW THAT WE UNDERSTAND WHAT IP PBX IS, LET SEE HOW IT WORKS…

IP PBX is basically a telephone network within a company that allows for free calls to be made between the different users (internal calls). Calls to outside of the network (external calls) can also be made, but they will probably not be free. IP PBX calls are made with VoIP, so even though external calls are charged for, they will still be much cheaper that regular phone calls.

IP PBX offers many features such as call queueing, call transfer, voicemail, call recording, voice menus, etc. in addition to just regular calling.

In order for a business to set up an IP PBX system, they will need an IP PBX server, one or more IP or softphones and an optional gateway (for external calls).

The IP or softphones will need to register with the server so that the server has some sort of list of all the users connected to it.

When a worker in the company wants to call another worker, this is what will happen:

  • The person that wants to make the call will ‘ask’ the server to establish a connection
  • The server has a list of all the user and phones and their IP addresses, using these IP addresses internal calls are made
  • For external calls, the server will make use of a gateway or VoIP provider
  • Users can call with the system anywhere they have internet access. This means that they do not all have to be working from the same office – they can be working from home or different offices.

The IP PBX also deals with incoming calls and can easily direct callers to the person or department they wish to call

  • The system can be connected to one or several phone numbers
  • Companies can choose to have a custom greeting that callers will hear when they call. If there are several phone numbers, there can be separate greetings for each number. Companies can choose to have a custom greeting come on only during out-of-business hours.
  • Companies can choose to have a custom menu where callers can choose what person or department they wish to call. Companies can also choose to just have their receptionist answer calls and direct callers to the appropriate person/department.
  • Companies can choose to record a message for when a person in the company or department is unavailable.
  • The IP PBX system will make sure the call connection is stable for the duration of the call and that the connection gets closed when the call is finished.
  • There are additional features such as call queue, hold, call transfer, etc. that some providers will offer. Companies can also choose to have customized music or ads playing while callers are waiting to be connected.

ADVANTAGES OF IP PBX FOR BUSINESSES

  • IP PBX makes internal calls easier, more efficient and cost free. This contributes to the smooth running of a company.
  • If there is an automatic menu, then it saves money because there is no receptionist answering
  • Workers can connect to the system even if they are not in the office. This means that workers can easily work from home and still be connected. Workers can also work from different offices and be connected to the same phone network. It is easy to add or remove phones from the system as there are no wires involved. This means that as the company grows, the system can grow with it

Besides for advantages for the company themselves, there are also advantages for the company’s clients.

  • There is only one number needed for clients to call anyone in the company
  • When the call menu is automatic, it saves time as it is faster than when a receptionist has to answer and direct the call and they are less likely to be connected to the wrong person

These also benefit the companies themselves as clients are more likely to deal with businesses that have good phone systems that those that haven’t.

A NEW REVOLUTION – HOSTED IP PBX

Hosted means there is no physical IP PBX system in the office. Everything is in the cloud. Companies will basically rent the system from their provider. The system will be in the office of the provider and all company needs in order to be connected is internet connection.

More and more companies these days are turning to hosted systems instead of being their own because they offer many benefits including:

  • no upfront fee
  • no installation costs
  • when software updates, companies with hosted IP PBX can just download the update

The downside of hosted is that there is not as much customization compared to owned systems.

When it comes to choosing between hosted or owned IP PBX systems, small or medium size companies of up to 300 users are advised to use hosted systems, whereas large companies are better off with their own system.

WHAT YOU WILL NEED IN ORDER TO START OFFERING IP PBX TO YOUR CLIENTS

You will need IP PBX software in order to start offering these services to your clients. This is basically a softswitch with IP PBX module. You can either buy or rent one. If you are just starting out, it might be better to rent as it is a lot cheaper. If you are already offering VoIP services and are just adding IP PBX, you can use the same softswitch but you will need to get the IP PBX module.

Before you can decide what you will need in order to start offering IP PBX services, you need to decide what type of clients you will be targeting. If you want to offer your services to small and medium companies, then it is best that you offer hosted services. If you want to offer services to larger companies, then offer regular IP PBX. If you are already offering VoIP services to your clients, decide what your clients would prefer and offer that.

WHAT YOUR IP PBX CUSTOMERS WILL EXPECT FROM YOU

When you start offering IP PBX systems to your clients, there are some thing they will expect from you:

  • As with all VoIP systems, there is an issue with privacy and security. Your clients will want to make sure the phone numbers of their clients, suppliers etc. are safe. This is why you will have to show them you are trustworthy and will never give out their info to third parties.
  • They will expect good quality at low price
  • They want their system to save them money and time
  • It needs to be easy to set up
  • They might want additional features such as voicemail, call forwarding, queue, hold, options for smartphones and tablets etc.
  • They will also want excellent customer service in case something goes wrong

WHAT YOU WILL NEED TO DISCUSS WITH YOUR CLIENTS BEFORE THEY START WITH IP PBX…

When you offer your clients IP PBX services you will need to help them decide on a couple of points to help them get the most out of their system:

  • What times of the day will the phone system work? What will happen when it is out of business hours? Will there be a customized message?
  • When will voicemail come up? Only when out of hours? Or when an extension is busy?
  • When several calls come in at the same time, how should the server manage them?
  • Some IP PBX providers will offer a feature that allows companies to see what number the callers are calling to. This is useful for companies that have several phone numbers that all connected to same server and wish to know what number the caller used to make that call.
  • Before the IP PBX can be used, a directory has to be made with all the phones that will be connected to it

Because the IP PBX market is growing so fast there are endless of opportunities for offering IP PBX. Whether you wish to cater to large, medium or small businesses, if done correctly it can turn into a very lucrative business.

Tech

Factors To Consider When Purchasing A Gaming Laptop

Published

on

laptop

Gaming has grown to become one of the most popular forms of entertainment in recent years. With the advancement of technology, gaming has become more immersive and interactive, making it more enjoyable for players. As a result, many people are now interested in purchasing a gaming laptop so they can enjoy their favorite games on a portable device. With an affordable gaming laptop, you can take your games with you wherever you go and play them anytime, anywhere. However, before you purchase a gaming laptop, there are certain factors that you need to consider in order to make sure you are getting the best possible device for your needs. Here are some of the most important factors to consider when purchasing a gaming laptop:

1. Processor

When it comes to gaming laptops, the processor is one of the most important factors to consider. The processor is responsible for running the game software and processing the game data. If you want a gaming laptop that can handle demanding games, then you need to make sure it has a powerful processor. Some of the best processors for gaming laptops include the Intel Core i7 and the AMD Ryzen 7.

2. Graphics card

Another important factor to consider when purchasing a gaming laptop is the graphics card. For most games, the graphics card is responsible for rendering the game images and creating special effects. If you want a gaming laptop that can provide you with great visuals, then you need to make sure it has a good graphics card. Some of the best graphics cards for gaming laptops include the NVIDIA GeForce GTX 1060 and the AMD Radeon RX 580.

3. Display

The display is another important factor to consider when purchasing a gaming laptop. The display is responsible for displaying the game images. If you want a gaming laptop with a high-quality display, then you need to make sure it has a good resolution. Some of the best displays for gaming laptops include the 4K display and the IPS display.

4. Memory

Memory is also an important factor to consider when purchasing a gaming laptop. With a good amount of memory, you will be able to store more games and data on your laptop. If you want a gaming laptop with a large amount of memory, then you need to make sure it has at least 8GB of RAM.

5. Storage

Another important factor to consider when purchasing a gaming laptop is storage. Most gamers need a lot of storage so they can store all of their games and data. If you want a gaming laptop with a large amount of storage, then you need to make sure it has at least 1TB of HDD or SSD.

Now that you know the most important factors to consider when purchasing a gaming laptop, you can make an informed decision about which device is best for your needs. Make sure to choose a laptop with a powerful processor, good graphics card, high-quality display, and plenty of memory and storage. With these features, you will be able to enjoy all your favorite games on your new gaming laptop.

Continue Reading

Tech

How to Record Zoom Meeting as a Participant & Without Host Permission

Published

on

Zoom meetings are fast-paced and frenetic, which makes it challenging for your team to stay on the same page. This can make it difficult to keep discussions brief and concise. To help keep everyone on the same page, you can use a Zoom meeting recording app. Participants can listen to the meeting and take notes without disrupting the flow of the meeting. The best part? You don’t need to be an IT pro to set up a Zoom meeting recording. Follow these simple steps to start recording your team’s meetings.

What is a Zoom Meeting Recording?

Unlike a normal meeting, which is audio-only, a Zoom meeting allows you to both see and hear everyone in the meeting room. Zoom takes notes during the meeting and sends the audio recording straight to your inbox. Then, you can edit and annotate the recording with your team’s comments. You can also share the recording with others who are on the meeting attendee list. Once you start recording, you can pause and resume the Zoom recording if you need to. And don’t worry, your team won’t be able to see that you’re recording them. Zoom offers several different recording options, so you can find one that works for your team.

Record Your Team’s Meetings with Zoom

If you’re looking to start recording your team’s Zoom meetings, consider setting up a recurring meeting. Every week, you can schedule a Zoom meeting to record the meeting. This makes it easier to stay consistent. You can also use a Zoom meeting recording app like Webex Meetings or Zoom to record your team’s meetings on your smartphones and tablets. Before you can record a meeting, make sure the option is turned on in your Zoom settings. Next, invite everyone to join the meeting via the company-wide Zoom app.  If you have any questions about the recording, click “Ask the host” and send an email to the host.

Set Up a Zoom Meeting Recording

While recording a Zoom meeting is convenient, you’ll want to make sure it’s set up correctly. Begin by inviting everyone who will be invited to the meeting to join via the Zoom app. Then, start the meeting and make sure the “Record” option is turned on. If the meeting is audio-only, then you won’t be able to record it. But, you can use a screen recorder like Camtasia to record the meeting. If the meeting is audio-only, then you won’t be able to record it. But, you can use a screen recorder like Camtasia to record the meeting. Once the meeting is finished recording, you’ll be able to view and edit the recording in your Zoom inbox. When you’re ready to save it, select “Save” from the header. If you have any questions, you can send an email to the host or host leader.

how to record zoom meeting

If you’re looking to start recording your team’s Zoom meetings, consider setting up a recurring meeting. Every week, you can schedule a Zoom meeting to record the meeting. This makes it easier to stay consistent. You can also use a Zoom meeting recording app like Webex Meetings or Zoom to record your team’s meetings on your smartphones and tablets. Before you can record a meeting, make sure the option is turned on in your Zoom settings. Next, invite everyone to join the meeting via the company-wide Zoom app. Once everyone has accepted the invite, they will automatically be added to the meeting. Then, you can start the meeting and begin recording.  When you’re ready to save it, select “Save” from the header. If you have any questions, you can send an email to the host or host leader.

screen recorder

If you want to start recording your team’s Zoom meetings, you can use a screen recorder like Camtasia. This will allow you to record the meeting audio and take screen recordings. If your team uses Zoom, you can also use a screen recorder like Camtasia to record the meeting audio and take screen recordings. This will help you stay on the same page with your team. Once you’ve set up your Zoom meeting recording, host the meeting and start recording. Then, start the screen recorder to record the meeting audio and take screen recordings. You can use these recordings to help your team stay on the same page. Make sure to set the screen recorder’s audio level to “Mic +” or “Mic Only.” This will make sure you don’t accidentally record the meeting audio. Next, share your screen recordings with your team. They can then view and edit their screen recordings to make sure everyone is on the same page.

wrap up the meeting after the recording

 When you’re ready to save it, select “Save” from the header. END the meeting by announcing that it’s time to end the meeting. If you want to add a closing remark, then do so. But, make sure to announce that the meeting is over. If you have any questions, you can send an email to the host or host leader. END the meeting by announcing that it’s time to end the meeting. If you want to add a closing remark, then do so. But, make sure to announce that the meeting is over. If you have any questions, you can send an email to the host or host leader.

screen recorder Windows 10

One benefit of recording your team’s Zoom meetings is that you can use a screen recorder like Camtasia. This will allow you to record the meeting audio and take screen recordings. If your team uses Zoom, you can also use a screen recorder like Camtasia to record the meeting audio and take screen recordings. This will help you stay on the same page with your team. Make sure to set the screen recorder’s audio level to “Mic +” or “Mic Only.” This will make sure you don’t accidentally record the meeting audio. Next, share your screen recordings with your team. They can then view and edit their screen recordings to make sure everyone is on the same page.

Continue Reading

Tech

6 Tik Tok Mistakes To Avoid For Building A Good Marketing Strategy

Published

on

6 Tik Tok Mistakes To Avoid For Building A Good Marketing Strategy

Sometimes we people can lag having something new in a day, but our technology speed would never. Tech fields have touched spikes from the past to now by seeing the launch of social networking sites every day. If it comes to sharing an example, then nothing can beat the craze of Tik Tok marketing that people are still in the same passion and looking to shift to another platform that helps them gain popularity within a night. Counting the estimate from past years, Tik Tok has reached 800 million+ fans worldwide.

Tik Tok has gained massive success till it has ruled the market singlehandedly. But there are some mistakes if tackled with time then, the future can be different for it. If you want to build a good brand identity, you must avoid some mistakes that help you eliminate the situation that might become a hurdle for you in the future ahead.

  • Not Targeting The Right Audience.

The most common reason for not surviving TikTok in the market so long is that it is mainly coming into force to entertain the public at large. As it has whooping popularity with 8-00+ billion followers, people have started placing their ads on that. So selecting the niche where you need to target your audience is very important for avoiding mistakes for existence.

  • Not Being Fun

Before posting something on any social media or engaging platform, we have to analyze the content that needs to be placed accordingly. Like TikTok is a platform for entertainment and fun, you can’t place serious and wooden content there for gaining views. It’s just like you are ruining the pace of things meant to be there.

  • Not Sharing User-Generated Content

It needs to be deeply researched into what kind of videos can gain a high engagement rate. Not all kinds of videos are supposed to be posted there, as TikTok marketingdemands user-generated content. Try to build or gain the trust of your followers by making them feel comfortable with your linking. 

  • Not Feeling The Urgency Of Influencers

People love to believe those they feel more engaged with regularly or more frequently. So taking support from influencers to boost engagement on your platform would be a great move that can help you increase your brand visibility and increase followers’ reach. 

  • Lagging In Hashtag Challenges

If you have stepped into social media platforms, you must have good knowledge of how beautifully you can use hashtags. So sit and research what could be the best hashtags that can go well with your brand reach and how you can use them to increase your audience range.

  • Not Looking Realistic

Excessive promotional activity can snatch the realness out of your brand. Alternatively, you can go with content that indirectly benefits your product or services. Finally, try to adopt a more natural approach to encourage the brand so that followers love to become a part of your journey.

Takeaway

If you are searching for a reference where you can get all the amazing things done with your social media handles, you can reach out on the page ‘Socialboosting“. If your purpose is to increase the number of followers, boost engagement, Quality followers, and marketing tips, you should not delay reaching out there. Give it a right try in just the right way.

Continue Reading

Trending