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What Do You Believe – Did the Pandemic Change IT?

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Well, we are entering Easter week – a time when Christians throughout the world celebrate! But there are many different perspectives and practices for those who claim to be Christian.

Here are some of versions that I have heard when individuals were asked if there is a God in their life:

  1. Absolutely not! Some people believe that all we have is today and there is no afterlife. Responsibility for one’s success and failures therefore lies within each person who makes choices and then, when it is time to die, they just go to sleep.
  2. I have the denomination of my family. Reginald Bibby, author of “Fragmented Gods” reports that many people view religion as a la cart services for weddings, funerals and baptisms only. When asked about their faith they often respond by naming the denomination of their grandparents.
  3. I used to believe but… It is difficult for some who think that God should give them everything that they want and then realize that isn’t the way things work. Many question how God can be trusted in a world where children suffer and die young, disasters occur, and people fail in their endeavors.
  4. Hopefully. Crossed fingers and wishes would imply that there is a God but not everyone has personal experience to verify this. Deep down they do believe that someone is watching though.
  5. I think there is “something” out there – It’s hard to imagine a God without arms, especially for those who have had a human father who was not loving. Many cling to the idea though that there is a power greater than themselves but don’t call it “God” or have the words to describe it.
  6. I don’t go to church – Unfortunately, churches, which were not only a spiritual setting but also a social hub for communities in bygone days, are not as populated as in the past. Judging a person’s faith, however, should never be based only on their church attendance.
  7. I really don’t know my Bible and got tired of the way people act – Those who don’t research the possibilities that their iPhone offers miss out on many fascinating features. It’s the same with not knowing the Bible. This limits the interesting lessons and wisdom that can help navigate daily life. Rejecting God because many who claim to be Christians act in a non-God-like manner also limits possibilities to study and learn about God for oneself.
  8. I am really more spiritual than religious. God is not confined to man-made churches but can be found in nature and many unlimited inspiring encounters.
  9. God is my friend – Have you every been awed by a small child who knows, likes and trusts his/her imaginary friend? The child carries on a conversation easily and is able to describe all the characteristics of their friend in a very simplistic manner. Many treat God in the same manner.
  10. I couldn’t have lived without God – A testimony is a story that one tells about miracles or the ways that they believe God has turned chaos into peace. They give the credit for their growth and maturity to God’s intervention.

The idea of Christianity encompasses one God who has three forms – God the Father, God the Son and God the Holy Spirit. This is kind of like having water, ice and steam.

We all travel through life with beliefs, many of which are passed on from generation to generation. Some are learned from parents, teachers or friends. Others are developed through social interaction. Some we can explain and others we just can’t explain. Even not believing in something is a belief. And we certainly can’t force others to believe anything unless they are willing. Faith is a personal adventure!

This Easter season I hope that you will take some time to examine your beliefs and decide whether they are working for you or need adjustment.

Maybe you would like to adopt the stance of a small child who has an imaginary friend. The simplicity of this will guarantee that you have someone to walk with throughout your life and know that you will never be alone again!

Happy Easter, everyone!

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How Do You Produce Original Articles?

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By now, you understand the importance of originality in article writing. As a student, you’ve probably been informed of the consequences of plagiarism and how it is wrong to copy off of others without giving credit to the original author. But original article writing is different where you should refrain from using material already present in another article. This is so that your viewpoints can come across as authentic and so that you can establish credibility as an author. But how can you develop original viewpoints and information?

#1: Look For Inspirations, Both From Your Personal Life And Professional Life

Often the best viewpoints are those that are inspired by your own life experiences, whether they be personal or professional. To give a good example, I wrote an article about how heart and soul are important in a business’s success. My inspiration for that article came from helping my sister put together candy lei’s for my nephew’s birthday party. As I was putting the lei’s together, I felt a fullness inside my soul. That became my inspiration for writing about why success is more than just about sales and production.

Inspirations come from many places. You might look at a current article and want to expand on a certain point that someone touched on earlier. Something may happen to you that gives you something to write about. Sometimes, it may just come to you in the middle of the night. What is important is that you find that inspiration because it will help you produce original articles.

#2: Even If You Use An Already Taken Viewpoint, Your Explanation Of It Can Be Original

Often times, it’s not the viewpoints, but the explanation itself that may be of intrigue to the reader. For example, if you are writing about different aspects of search engine optimization, and you are writing about not buying backlinks, you could do more than offer a simple explanation of why this practice doesn’t work. You could tell a story about someone you know who was caught doing this or take some time and talk about what has happened to those who were caught. Even if it well accepted among the SEO community that purchasing backlinks is bad practice, readers would be intrigued to hear your story since it is your personal story about someone who did this practice and/or was caught for it.

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How Do You Leverage Customer Service?

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Excellent customer service is a fundamental aspect of the daily operations of any company that wants to grow. Today, dissatisfied customers can use social media to vent their frustrations about a poor customer service experience.

A satisfied client will return and they’ll refer your business to family, friends and strangers alike. So it’s the duty of customer support agents to offer a positive customer experience.

An effective customer service system provides multiple channels for consumers to contact your business and get their needs met. Understanding your client base will help you know which of the following customer service channels you can leverage to create customer loyalty and grow your business.

1. Self-Service Knowledge Base

Some clients are comfortable getting their queries answered by searching through a self-service knowledge base. These clients want to have easy access to information and a quick answer to their questions. Having a well-organized knowledge base with rich descriptions, images, videos, and instructions makes sure they get their answers immediately. This channel is good for your company because it doesn’t need a lot of investment.

A knowledge base helps customers to access general information, but it may lack information that addresses unique situations. Keep information up to date as the business policies and procedures evolve. Regardless of these concerns, a well-conceived knowledge base makes sure your customer support staff have time to address customer concerns which the knowledge base can’t handle.

2. Social Media Support

Today, most businesses have a social media presence. And customers nowadays use a business’s social media account to get the product- and service-related information, to ask questions, and to complain. These accounts need a committed social media manager to address your customer’s concerns.

Customers use social media to complain about poor experiences they’ve had with a product or service. But you can turn this into a positive for both your business and your customers by addressing their issues with diplomacy and honesty. This will help them see you care about them and you’re willing to resolve their issues.

3. Live Chat Support

Live chat is the best choice for customers who want to speak to a person to resolve their issues; this is good for those clients who don’t want to use email. Based on your live chat hours of operation, a client can get immediate support even while they’re in the middle of making a purchase.

Research shows that 73% of clients who use live chat are “satisfied” or “very satisfied” with the experience. So this is an effective way to increase your sales.

For this system to work well, your live chat agents must have excellent communication skills and they should be able to handle multiple inquiries during peak periods. Also, you must provide your customers with an alternative channel when live chat isn’t available.

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How Do You Know If You’re Doing The RIGHT Thing?

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Each of us, at some – point, wonders, if/ what, we are doing, and seek, is, actually, the RIGHT thing! This, usually, requires, a willingness, to give oneself, a check – up, from the neck – up, and examine, our motives/ motivations, and reasoning/ rationale, in an objective, introspective manner, and a truly, open – mind! Most people want to believe, they are doing so, but, it is normal, to, at – times, question our motives, and actions/ behavior! If/ when, we feel, confident, in our perspectives, etc. we become, more comfortable, and ready, willing, and able, to expand those, self – imposed, limitations, of our personal comfort zone! With, that in mind, this article will attempt to, briefly, consider, examine, review, and discuss, using the mnemonic approach, what this means and represents, and why it matters!

1. Truthful; timely; time – tested: It never pays, or benefits you, to lie, to yourself! We benefit, when/ if, we proceed, in a truthful, realistic way, and are willing to recognize, both, our personal strengths, and weaknesses! One must learn to use areas of strength, while being ready, and willing, to address, every area of weakness, and/ or, potential weaknesses! Procrastination, is, almost, always, our enemy, so it is important to proceed, using, well – considered, timely actions, etc! The best scenario is, when, this approach, aligns, with taking advantage of time – tested, knowledge, experience, and expertise, to be, both, ready, and able, to gain the necessary degree of wisdom and judgment!

2. Humane; head/ heart; healing; honest: We benefit, when we are honest, with ourselves! We must, consistently, pursue, humane treatment, of ourselves, as we would consider, the way, we should treat others! It takes using the finest aspects of, both, our emotional, and logical components, to proceed, in a head/ heart balance! When, our priority, is, to maximize, our personal healing, and health, we benefit, significantly!

3. Integrity; insights; implications; ideas; imagination; innovate: Try, not to, lie – to – yourself, and maintain absolute integrity, even, when, another path, may be simpler! The insights, you gain, have significant implications, in, how, you proceed! It takes quality, relevant ideas, combined with a meaningful, well – considered, imagination, to make us feel, confident, when we innovate, as needed!

4. Needs; nerve: Know your needs, goals, perceptions, priorities, and personal reasons/ rationale, and, then, have the nerve, to take the actions, which provide you, with the finest options, and opportunities!

5. Good/ great; generate goodwill; growth: The better, you develop, your personal growth, and seek better – than good (but, demand, great/ excellence), the more, you will feel, good, about your decision – making abilities, and talents, and proceed, with finer, personal, goodwill!

If, you know, and feel comfortable, you will do the RIGHT thing, your life, will, generally, be less stressful, etc! Are you up to the tasks?

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