There has been an explosion in the use of delivery like Uber Eats, DoorDash, and Skip the Dishes since the outbreak began. This enabled the clients to enjoy their favorite foods and drinks from the comfort of their own homes and guaranteeing that food service establishments may continue serving the public even during lockdowns.
There have always been questions about the safety of food served via these services, but the pandemic last year has exacerbated those fears. To ensure the safety of your customers, you must address these legitimate food safety issues.
Food enterprises who deliver meals to consumers may find this information useful. Additional information on how to start and run a food company is available for new businesses. Keep reading!
- Registration
When a firm plans to start serving food orders, it must assess any new or unusual risks that may arise as a result. If they want to ensure that the food they put on store shelves is safe to consume, they must update their Food Safety Management System (FSMS).
- Taking Orders
Any of these methods will work to get you orders for delivery or takeout food. Offering an online menu or request form necessitates making certain that the products you are offering, their quantities, prices, and any allergy information are all readily apparent to customers.
Allergy information must be provided to clients when they place an order with a food delivery service. If you like, you may do this verbally or in writing.
Make sure your website has an announcement advising clients where to go to learn about allergens before placing their orders there. Providing allergy information to clients may be a necessity if you deliver meals through an outside online ordering service.
Whether taking orders over the phone or online, staff should be knowledgeable of how to handle orders that have special allergy restrictions. When accepting orders, the staff should have easy access to allergen information in the form of written documentation.
- Hygiene Guidance
The 4Cs (cleaning, cooking, chilling, and preventing cross-contamination) are a solid rule of thumb to keep in mind when it comes to food safety. The food packaging plays an important part here. This is because the packaging done with the help of the right packaging machine is always reliable.
For example if a hot soup is packed in a plastic container, it might get carcinogenic due to the plastic melting. In this case, you should use disposable soup cups. This will avoid any hazardous reaction due to heat.
Keep food safe by storing it in an appropriate manner. In order to keep food safe from germs, it must be stored in airtight containers and kept at the proper temperature to prevent contamination from outside sources.
Information on proper food chilling and fridge conditions for your food company is available from us.
The HACCP processes of existing food enterprises should be reviewed and, if required, updated when they begin delivering food to consumers.
- Delivering Orders
In order to keep food safe for consumption, it must be transported to end users in a manner that minimizes the risk of spoilage.
Refrigerated food must be carried in a refrigerated vehicle. This may need the use of a cold bag or an insulated box together with a coolant gel. Insulated bags are also recommended for food that has to be kept hot.
Cross-contamination concerns in the distribution process should be identified and eliminated by food enterprises as well. This may be done by keeping allergen-free meals in a separate container in the event of a spill, and by securely packing meals.
- Delivery Vehicles
As a company providing or producing food on the move, we have put together some additional information on food hygiene and vehicle specs for those who use a non-food industry vehicle to deliver food or goods.
A thorough cleaning must be performed between loads if trucks or crates are being used to convey anything besides food.
Updated HACCP plans should contain information about food that has been carried in transit.
- Communicate To Customers
Communication is the key to retaining client confidence. When employing third-party delivery services, be sure to let consumers know how you are keeping their information safe through your company’s social media and website. Indicate if you have undertaken any particular cleaning or sanitizing methods and why they have been implemented.
To guarantee that drivers are treating packages properly, such as verifying the authenticity of the order, providing masks along with gloves and professional delivery wholesale male jacket, and collaborating with distribution programs to ensure that clients, staffers, and delivery people are all protected at all times.
When anything alters, be sure to disclose these adjustments to your consumers. Having outdated safety standards on your webpage page may be detrimental to your brand’s image, particularly if customers can see the various precautions being utilized in real-world situations.
Conclusion
After everything is said and done, the only certain method of ensuring food safety throughout cooking to transportation is to provide your clients with in-house delivery services. Although this may seem to be a monumental task at first, the potential savings alone will justify the effort. Avoiding the need of third-party vendors is made possible by managing your own delivery.
