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Article Writing For Money Online – 2 Easy Ways to Make Money by Writing

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If you are interested in writing article for money online but don’t know how, you will learn some useful tips in this article.

There are 2 main ways to make money by writing article online.

1) Bum Marketing

Bum marketing is basically a fanciful name for writing article to target a low competition keyword. What is a low competition keyword? Well, to keep things simple, all you need to do is to type in a keyword with quotes in Google search engine.

For example, if you type in “dog training” with the quotes in Google, you will probably see millions of competing websites. This mean “dog training” is a high competition keyword.

You only want to target low competition keyword. Anything with less than 10 000 results is considered low competition.

What you are going to do is to write an article targeting a low competition keyword. Then you will submit this article to high ranking article directories so that your article will be able to rank in page 1 of the search engine.

All you need to do is to promote a relevant product in your article. When you make a sale, you will earn a commission.

A detailed explanation of bum marketing is out of the scope of this article. However, you can alway do further research on your own if you are interested.

Let’s moved on to the second method to make money writing article online.

2) Freelance Writing

Another way to make money by writing article online is freelance writing. There are many freelance websites you can find on the internet such as iFreelance and GetaFreeLancer.

From these websites, you can easily find freelance writing jobs.

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Internet Access in Jos, Plateau State Ngeria

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Internet access in developing and underdeveloped counties generally face big challenges in terms of infrastructures like fiber optic cables, back-bone cable connections, lack of reliable internet Service providers (ISP), slow or not very fast internet connection speed (poor services), limited internet access to the general public, and high cost of internet access/connection.

Nigeria is not an exception to these problems even though there seems to be significant improvements in recent times and big plans for the future, the problems still exists and stands as a challenge yet to be conquered. Plateau State and Jos its capital city are both in Nigeria and are not exempted from the Nigerian situation.

Internet access in Jos city and indeed Plateau State and even Nigeria as a country has been mostly through the use of satellite (VSAT) which is considerably a very expensive means of internet access. People who cannot secure the high cost of owning or maintaining one usually patronize the public internet cafes or go for the internet access services offered by mobile telecommunication companies present in the State.

Locally it costs from about $1.00 to $2.00 (N150.00 to N300.00 as at march 2010) or even more for every hour of internet accesses at public internet cafes within the Jos metropolis. Notable local internet cafes and internet service providers in Jos, even though some have gone out of business include; Net-link 24hr (Jos Business School), Bethnan Internet Café, Rabjib, Zecon, Afrione, Zebeh, Logic Systems, UCL Internet Café, System Links, Metro Cybercafé, MD Internet café, etc. Also worthy of note is that most of the local Internet Service Providers (ISPs localized in the Jos-Plateau) make use of the Wi-Fi (Wireless Fidelity) technology, MMDS (Multipoint Microwave Distribution Service) and sometimes fixed WiMax (World-wide Interoperability for Microwave Access) through the ISM bands to connect customers to their VSATs (internet access satellite) equipment for internet access. This involves the use of customer premise equipments like antennas (receivers) and wireless routers and Telco-Office transmitters mounted on pole/masts which operate mostly on line-of-sight (LOS) and sometimes on non-line-of-sight (NLOS).

With all the speeds that these Wireless Local Area Network (WLAN) and Wireless Metropolitan Area Network (WMAN) offers; the through-put at the end of the day for the customer drops down to the actual shared internet access speeds available to the internet service provider (ISP) for its customers which is at most 5-7kbps (kilobits per second) on a very good day.

However, internet access today in Jos city and in Plateau State is generally being dominated by mobile telecommunication companies offering mostly General Packet Radio Services (GPRS), Enhanced General Packet Radio Services (EGPRS), Third Generation mobile internet access (3G), and EV-DO RevA type internet access technologies with the use of customized modems unique to each mobile telecommunication company operating as an internet service provider which are in a few cases better than what the local internet service provider (ISP) alternative has to offer. These mobile phone and telecommunication companies are the likes of MTN (MTN Fast Link), Zain Mobile, Starcoms, Zoom, Visafone, Multi-Links Telkom, and Glo Mobile.

Generally, the internet is very accessible in Jos and in Plateau State even though not at real broad band speeds, it is still very usable depending on the Internet Service Provider (ISP) you chose to use. However the best we have tested so far, even though not devoid of down time problems is the Multi-links Telkom’s EV-DO Rev A hybrid internet access modems. We rate it our best in terms of speed, and reliability, even though is fails in terms of reach-ability (it is not usable in some rural areas), setup (first time installation) and affordability (compared to the cost of what other mobile phone telecommunication companies are offering).

In the midst of all these, one thing is for sure; you will never lose torch of the internet to connect with family, friends, and colleagues or to surf the web and do some downloads or whatever you use the internet for whenever you find yourself in the lovely city of Jos or in most parts of Plateau State.

Markets & places of interest on the Jos-Plateau; Building Materials and Vegetable Market, Gada Biyu Market, Faringada Tomatoes Market,, Langtang Street, Rukuba Road Market,, Ahmadu Belo Way, Jama’a Junction, Mangu Market, Jengre Market, etc.

The Jos-Plateau in Nigeria is also the place to find the following commodities in abundance and at good wholesale and retail prices. Commodities like; vegetables (including Irish potatoes, Cucumber, Cabbage, Tomatoes, Green pepper, Green peas, water melon, Water, Onions, Carrots), grains (including Popcorn, Sorghum, Millet, Yellow Maize, White Maize, Beans, Acha, Rice, Soybeans, Sesame seeds), fruits (including; Oranges, Bananas, Mango, Pineapples, Strawberry, Grape), (including Cow, Calf, Goat, Sheep, Goat, Chicken Eggs, Broiler chicken), and gem stones (including Topaz, Ruby, Tourmaline Blue, Pink Tourmaline, Aquamarine, Quartz, Sapphire), and many more.

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Designing a Process For Customer Service Issue Escalation

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Most companies have some sort of customer service. However, the companies that are good at customer service do more than just offer it. They have a process for escalating customer issues to prevent their losing the customer. Then they train their customer service staff in that process, as well as how to best serve the customer within company policy and manage to keep them happy too. Consider documenting a customer service escalation process and training towards using it. At a minimum the process should include the following levels of escalation.

Always start the escalation process with the first person to talk with the customer. For a phone or internet customer service, this is typically a customer service representative (CSR). When the CSR is working with a customer, it is their responsibility to try to resolve the customer’s issue or problem in a pleasant manner. The CSR should make an effort to really meet the customer need without lying or bending company rules. Often a solution at the first level will make the customer happy enough that they continue business with the company. Training on how to improved customer service offered on the phone and in-person will help make this step more effective. This type of training should include role plays to allow the new CSR to practice. Since the CSR job can be stressful and new information is always pertinent, it is important to offer periodic retraining as well.

If the customer’s issue is related to a technical problem or a specific product and the CSR does not have the information to help the customer, then they should pass the issue onto an appropriate expert for resolution. The CSR should let the customer know that an expert will need to handle the issue and give an idea when the customer may expect to heat back from the expert. The expert should reply as soon as they find an answer for the customer, even if they must take the time to leave a voice mail or compose a detailed email. If a customer’s problem goes this far, only a quick and great solution will result in a happy customer. Providing a list of product or technical issue experts that CSR’s may refer to will make this second escalation step easier. However, the experts should receive some additional training in people skills so that they treat the customer appropriately as well.

When there is no expert or the expert does not resolve the issue, the CSR should request the issue be promoted to the customer service supervisor or manager. Or the customer may request this third level of escalation if they are unhappy with what they have encountered thus far. The supervisory person should resolve the issue for the customer immediately after they receive the escalation. The supervisor or manager will have to sincerely apologize to the customer and explain what they are going to do or have done. It they do not, the problem will only get bigger as customer may choose to personally escalate their complaint to a fourth level that can result in unfortunate consequences for the customer service group.

A customer service escalation path that is well designed and has properly trained representatives should indicate no need for customers to want to seek a fourth level. However, the fourth level the customers could choose to implement their self. This might be to write a letter or email to the division manager, the company president, or the organization’s CEO. Or for external customers, they may choose to file a complaint with the Better Business Bureau. Customers that chose to escalate to a fourth level will be lost to the company unless they get a solution that they feel is above and beyond anything that could reasonably be expected at the other levels. Prevent the need for the customer to desire this level of escalation by answering their need and resolving their problem at one of the first three levels.

For the reasons outlined above, consider documenting a customer service escalation process and training customer service staff appropriately. An effective process for escalation of customer issues will help maintain current customers as future ones. Be a company that offers more than a customer service contact, but be one that is good at delivering the service as well.

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Smooth Operator: 5 Simple Ways To Help Your Business Run Smoothly

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If you run a business, you will appreciate how many protocols and processes must be overseen on a daily basis. You may have automated where possible, and delegated what remained. But it is still likely that there are some areas of your business that could run more smoothly.

While running a business is a process of continual refinement and improvement, some areas are regularly identified as requiring attention. These areas are vital for the overall functionality and effectiveness of your business. Supporting them in running smoothly will allow the business to run smoothly overall – allowing for the inevitable road bumps and adjustments along the way!

Read on to discover these five simple, but highly effective, ways to help your business run more smoothly.

1. Review Regularly

Reviews and assessments may only seem valuable once a year – or even only when something goes wrong – but the reverse is true. Reviews and evaluations should be undertaken well in advance of anything going wrong or getting severely off-track.

You can help facilitate this by scheduling regular reviews in your calendar, and especially the key areas that should be assessed such as budget, processes, and deadlines.

By incorporating regular reviews, audits, and assessments into the overall day-to-day running of your business, you will always have a clear overview of your operations and be able to stay in control. Reviews are especially effective in spotting small problems before they have a chance to develop into big ones.

Don’t forget that you can also hire professionals or those with an objective ‘outsider’ perspective to assist with this, such as auditors and accountants.

2. Use Professional Couriers

Many businesses report that one of their biggest areas of stress and disruption is in mail and deliveries.

Using the conventional postal service often simply is not good enough for a business. It can risk losing supplies, being unable to track the package or contact the driver, and leaving customers disappointed as a result. They may also be waiting on supplies and equipment of their own.

Using professional, reliable couriers may involve an initial outlay, but it can be an investment overall. There are many reasons why businesses are choosing to use professional couriers, but some of the most common are speed, reliability, and price.

If this is an area that your business relies on – or even struggles with – consider consulting with a professional courier service.

3. Hire Experts

Know when someone else knows better! Many businesses waste countless hours trying to figure something out that an expert could have solved in minutes. This may be true of budgets, business plans, logistics, social media, Search Engine Optimisation, and more.

Expand your network by bringing in experts and professionals. Have them assess your processes and offer ideas for improvement. Consider hiring experts regularly to oversee the most crucial aspects of your business too.

While it is important to understand and appreciate your own processes, it is still likely that an expert could offer more than you have had time to learn.

4. Update Key Equipment

It can be helpful to identify key pieces of equipment that help keep your business running smoothly – and ensuring they are always in excellent working order.

This might include computers and electronics, machinery, software, or even a car that you use for business. Ensure that you get things serviced regularly, such as taking your car to a reputable garage and driving in the most fuel-efficient way between visits.

Upgrade your equipment where necessary as a legitimate business expense, and continually assess whether your processes are as streamlined as they could be.

It is not just about accumulating or upgrading equipment for your business. These assessments could also show if there are things you are hanging onto needlessly that are not vital for your business. You could declutter and save money as a result!

5. Take Breaks

One of the most vital aspects of the smooth running of your business is you. Invest in your health and wellbeing, being especially conscious of stress or circumstances that may harm your mental health.

Mental and physical health concerns in the workplace are on the rise, so it is important to be vigilant. Take scheduled and effective rest breaks – throughout the day, but also throughout the year where possible.

Prioritise your health and wellbeing, as well as that of your team, and your business will stand the very best chance of thriving!

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Copywriter Jobs for the Talented Wordsmith – A Satisfying and Well-Paying Career Option

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“All the news that is fit to print” and all the other catchy slogans you hear from time to time that you either find impossible to forget or that become a part of the popular culture, come from the pens of copywriters. If it weren’t for those clever word artists who work endlessly behind some of the most well-known catch phrases, slogans, tag lines and popular rhymes, businesses would probably have no way to sell their products. Copywriter jobs aren’t just for the creation of advertising catchphrases though, of course. Copywriters design brochures, they design the websites of companies, and almost anything written that can affect sales, almost anywhere where using the right words can attract better business.

As with any position that involves creativity in a business setting, copywriter jobs work best for people who do well in a team – a team of project managers, editors, developers, graphics designers and accountants – all these people focused narrowly on getting someone to buy a product. That doesn’t mean that all copywriter jobs exist in large corporations or advertising agencies though. While those do make up the bulk of the copywriter’s employment market, freelance opportunities success as well.

When copywriters come to be employed by a large company, they work on the company’s internal creative team. The copywriter in such a job needs to have a great understanding of the business of the company, and needs to accept responsibility for the company’s performance. He can be asked to come up with materials to serve almost any marketing need at the company – the production of a brochure, a press release, material for a tradeshow, anything. And advertising agencies that provide corporations with all the advertising solutions they need in multimedia, social media and all kinds of marketing, are all about narrower specialization. Since an advertising agency constantly receives work from clients, it can afford to keep specialists on the payroll for each specific job. A press release writer in such a position would probably get to constantly write press releases for all of the company’s clients. A copywriter who writes advertising scripts would probably gain such expertise doing his job repeatedly, that they wouldn’t let him write anything else. Now a copywriter working in these kinds of organizations is spared the trouble of finding new clients when a job is done. That’s what the business he works for is there for. Unfortunately, that’s not how it works for a freelance copywriter.

A freelance copywriter needs to be completely competent not only in the writing of great slogans and arresting copy, but also in the talking up of a strong game. He needs to be able to network, to find clients, maintain business relationships. Still, creative types like copywriters do tend to gravitate in any direction that offers them more freedom. Copywriters make a pretty decent living – about $50,000 a year on average. It’s rewarding work, and if you a have degree in communications, journalism, advertising or language, and if you have a great way with words, you’ll probably find the hiring managers coming after you.

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Factors to Consider When Choosing Business Card Printing Services

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In any business setting, business cards are important and this is because they make it possible for customers to learn more about the company. In addition to this, when used appropriately, they also come in handy for the purposes of branding. In order to enjoy the benefits that come with this, it is therefore advisable to hire business card printing services. There are hundreds of service providers to choose from and while this is supposed to make things easier, it can only complicate them. For this reason, there are a couple of things you need to consider in order to make an informed choice.

Excellence

Regardless of what you buy or sell, quality is the first thing you look at and it also plays a major role when choosing a service provider. Quality shows that you care about you’re the image you project to your customers and as such, this draws them closer. Unless the service provider can assure you of meeting this end, you are better of not hiring the services at all.

Price

Price plays a crucial role when choose business card printing services. In this case, you don’t want to settle for extremely cheap prices that comprise on the quality and at the same time, you should not settle for high prices that do not measure up to the desired expectations. It is therefore advisable to weigh your options carefully and carry out thorough research and comparisons in order to make the most informed and appropriate decision. Set a budget and work within its confined to see whether you can afford the services.

References and Reputation

These aspects work hand in hand and as such, they cannot be overlooked when making your pick. Talk to people who have used the services offered by the company before you and make enquiries about the quality of service offered. This will also go a long way to determine the type of reputation they have built. Make sure that the business card printing service provider is well known for following the agreed timeline and meeting the customer’s needs. This is the only way to increase the probability of getting the most out of the services.

While at it, it is also advisable to research and have a clear picture of what your competitors are doing and the type of services they are using. There is no doubt that competition has become rife in the industry and for this reason, it is important to find out the type of printing they are using. This will is important as it gives you an idea of what you ought to settle down for and as such, increases the possibility of getting the most out of the cards.

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Steps to Starting An Internet Business

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1. Decide on your niche. What methods will you use to generate income? Basically, what do you want to sell? Here are few ideas of what you can do to generate income with a home based internet business.

Information – Create an information product or e-book.

Services – Perform a service for others.

Products – Sell products wholesale or using dropshipping.

AdSense Websites – Create a content website and earn income with Google Adsense.

Affiliate Programs – Promote other people’s products for a commission.

Find other websites that are already doing what you want to do. Make notes regarding what they do that you like and what they do that you don’t like. Strive to address what you don’t like about your competitor’s website in your own website. This will help you set yourself apart from everyone else.

2. Choose your domain name. Make is short and easy to remember. You want people to be able to easily type your domain name into their web browsers without misspelling it. You should also make your domain name descriptive of your business in some way, but this is not an absolute requirement. Many companies have successfully chosen a domain name that has no reference to the business at all. Take Google and eBay for example.

3. Choose a reliable and high performance host for your website. Your website should be available at all times and should be able to handle any load of traffic demand on the servers that you need. Imagine how mad you would be if you were spending money on advertising only to find out that your website is intermittently unavailable because your hosting company is frequently down. Choose a reputable hosting company that provides a responsive and helpful 24-hour customer support. The website host should offer all the functionality that you need so that you don’t have to waste time looking around for additional services that you have to figure out how to install yourself.

4. Build your website. Create an attractive and professional website that is easy for your visitors to navigate. Don’t go overboard with flashy animation or colors because this can cause your web pages to load slowly and can distract your visitors away from your content. Focus on adding high quality content to draw visitors in. Product reviews work well with if you are selling products. Choose the methods in which you will accept payment. You can incorporate shopping cart functionality into your website and accept credit cards through your own merchant account or you can use a third party to process your payments such as PayPal. If you are promoting affiliate products payment processing is handled for you.

5. Get the word out about what you have to offer. You will spend the rest of your time promoting your website with internet marketing techniques. You can choose from pay per click, article marketing, e-mail marketing, and search engine submission and optimization techniques as a start. And there are plenty of other things that you can do. You must plan on how you will attract traffic because without traffic your business will inevitably fail.

6. And finally, never stop improving. Use ad-tracking software to manage your advertising effectiveness. Take the time to periodically review your website to see where improvements can be made.

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