Business
Zomato Acquires Uber Eats Reason Behind The Deal or Failure of Uber Eats
On January 21st, 2020, food delivery giant Zomato acquired Uber Eats. From this time Uber Eats discontinued its food delivery operations. Users traveling outside India can still enjoy the benefits of Uber Eats. Now all its delivery partners, consumers, and restaurants will be directed to Zomato. Zomato acquired food aggregator Uber Eats for ₹2,485 crores, and after this deal, Uber Eats holds ownership of 9.99% in Zomato. After the deal, 245 employees of Uber Eats are on a cliffhanger. Zomato hasn’t given any statement about the absorption of these employees.
Apart from the growth in the smaller cities and towns, the significant business of food delivery app scripts like Swiggy and Zomato is around 65% comes from the top cities. Now with the Uber Eats consumers, Zomato holds about 50-55 percent of the food delivery market industry. Now developers are focusing on developing Zomato clone scripts.
The on-demand meal delivery service UberEats, connected with Zomato. The potential for many of these online delivery services is substantial, with around 44% of consumers using food delivery services at least once per month in the United States. Furthermore, the survey also found that 43% of consumers claimed to order their food online with an additional 13% ordering using a food delivery app. (source)
Uber Eats’s Journey in India
Cab hailing company Uber started its food delivery services in 2017. At that time two industry giants Zomato and Swiggy were already there. It was the first food delivery company that had a celebrity brand Ambassador – Alia Bhatt. Zomato started in 2008, and after five years, Swiggy began in 2013. By the time Uber launched its food delivery services in India, these two already had acquired more than half of the market. Zomato had around 40 million users, where Swiggy had 42 million users and the newbie Uber Eats had only 10 million user base at that time.
After starting the business in 2017, the average order value (AOV) of Uber Eats was rs 400, then in 2018 AOV was rs 300 with 3.5-4 million orders per month, and last year in 2019 it was rs 250. The AOV is showing its constantly dipping market. Besides having less user base, the users shared their grievance on twitter saying that the company Uber Eats was way better than Swiggy and Zomato. “The delivery experience, additional taxes, and application user interface of Uber Eats were much better than its competitors,” users said.
Big Wins for Zomato
Zomato got quite a lot from this deal according to experts. Zomato got all its delivery partners, Customer information, business details, customer order history and much more. The delivery partners will benefit from this deal because everyone wants their food to be delivered home at the quickest. More people will order means, more delivery boys and more employment. Zomato serves more than 70 million users every month in 24 countries, with a partnership of 1.5 million restaurants. The addition of Uber’s business will definitely take this figure higher than Swiggy.
Reasons: Why Uber Eats lagging behind Zomato and Swiggy?
There are several reasons for uber Eats lagging behind Zomato and Swiggy. Here we will discuss some of them.
- Facing Last Mover Disadvantages
Where UberEats started its business in 2017, its competitor was already set its feet in the market. They were almost on the top when Uber began its food delivery business as a newbie. There was a lot of pressure on Uber Eats as being a newbie in the market. Being a latecomer in the food delivery market, Uber faced many challenges which lead Uber to this deal.
- Slow Growth
Being a latecomer in the industry with limited resources, made Uber’s growth slow. Where Zomato was serving around 500 cities, Uber was only serving 44 cities at that time. The hyper-competitive market and low-value orders slowed its growth. The food delivery market is not so easy to crack.
- Less Funding and High Discounts
When Uber Eats started its business in India, it did not get enough funding from the investors. Even its parent company Uber also didn’t provide enough funding. While becoming stable in the market, Uber Eats needed to follow a high discount strategy. Where the competitors were getting substantial funding; hence they were offering impressive discounts that were making them popular in the market. The massive discounting approach was one of the reasons for its downfall. The company losses around ₹2,197 crores and more debts were following it, which made it difficult for Uber Eats to sustain in the market.
All in All
There are other food delivery companies also in the market like Foo
panda, Dunzo and many more. But the leading players of the game will be Swiggy and Zomato. In any application-based business, only one brand remains on the top. With the huge success of these applications, online food delivery app development companies are seeing their future in it. The other brand remains for back up, and there is no space for the third one. Any brand which is not on number 1 or 2 face difficulty to sustain in the market and face difficulty to make a profitable and successful business.
Business
How AI Can Help Improve Customer Service
It can be challenging for businesses to sustain their customer service game while managing costs to compete in the market. However, Artificial Intelligence can help in several ways to get customer loyalty.
AI, the most talked-about advancement in technology, has become a useful tool in the realm of marketing. With this advanced technology, you can carry out multiple tasks to improve customer experience. For example, it gives you an insightful understanding of your customers and their needs. Moreover, it predicts the result, allowing you to make timely efforts to mitigate a problem. All of the multidimensional features of AI, in sum, allow brands to create personalized and efficient services, improving customer satisfaction. Therefore, more and more marketers are leveraging AI to enhance customer journeys.
That said, we are going to discuss how AI can be used to improve customer service in detail.
But before that, we would remind you that to make the most of technology and put AI to work, you need to ensure you have a speedy and reliable internet connection. If seek recommendations, Optimum is the best in the business. It offers unrivaled internet services backed by 24/7 customer support. Contact Optimum servicio al cliente en español in case you questions and queries(For Spanish customers).
Anyway, let’s dive into it!
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Facilitates Personalization
It may sound unreal to provide a personalized experience to each customer visiting a website. Well, AI is smart, in fact, super smart. Whether hundreds or millions, it helps you nurture leads to convert them by allowing you to provide the best customer service.
When you use the right AI tool, you can get and analyze a large sum of customer data, including browsing habits, purchasing history, and other demographic details like age, color, location, etc. All of this information can be used to provide personalized recommendations, offering them products and services they most likely be looking for. It can help you learn patterns of customer behaviors to predict the expected moves. As customers engage with a brand, their activities are overseen to provide accurate and timely services. This makes it easier for the customer to navigate through the products and services and find the most appropriate services easily.
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Chat Bots- Round-the-Clock Customer Support
With people having smartphones in their hands all the time, they look up on the internet anytime and anywhere to find a product to service they may need. When scrolling through the options on a brand’s website, they may have questions or would want to contact you immediately. During that time, being able to respond to their queries could be a significant factor in converting them. But not all brands can afford to have a customer support team around the clock, right? Well, you do not necessarily need human customer support professionals if you have AI.
Chatbots, powered by AI, can handle regular queries and can provide relevant information about the brand and its products and services. Using chatbots allows you to improve customer service by offering quick assistance. They can also assist with complex queries and can be programmed to connect to a real human if the query is too complex. Since chatbots can handle multiple conversations at a time, you need to rest assured that all the leads will get quick responses.
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Predictive Analytics
AI has the potential to analyze customer data by evaluating trends and patterns to help businesses predict customers’ needs and preferences. This allows you to get insights into customers’ experience behavior and needs. Moreover, it can help you identify potential customer churn. For example, you would know who is most likely to leave. Keeping tabs on these insights allows you to make efforts to retain the leaving customers. By being proactive, you can ensure that you retain your existing customers and build pathways for potential ones to be the customers.
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Voice Assitance
Voice assistants are powered by AI which can be used to enhance customer experience. For example, it can provide instant support and access to information to customers hands-free, making it a convenient option. Moreover, the customers can get product recommendations and reminders to take action. Therefore, they come in handy for customers to save time and effort.
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Automate Recurring Tasks
Lastly, AI can automate repetitive tasks, saving time and energy for customer service representatives. These may include handling common questions, processing refunds, updating customer records, etc. Automating these tasks gives customer support representatives to focus on complex issues.
Bottom Line
AI has been the most powerful advancement in technology lately. For businesses, it is a God-sent blessing to optimize their growth and productivity while saving big. It can automate tasks, identify and resolve issues timely, and provide personalized customer experience. So, what are you waiting for? Find the best AI tools to improve your customer service!
Business
The Power of Personalized Retirement Cards

Retirement is a time of transition, and it’s a significant milestone in anyone’s life. Retirement represents the end of a long career, and the beginning of a new chapter filled with rest and relaxation. It’s a time to celebrate the accomplishments of the retiree and to recognize their years of hard work and dedication. One way to show appreciation is by giving a personalized retirement cards. Personalized retirement cards are a thoughtful and meaningful way to express congratulations, well wishes, and appreciation for someone who is retiring. In this article, we’ll discuss the power of personalized retirement cards and provide tips for creating the perfect one.
Why Personalized Retirement Cards are Powerful
Personalized retirement cards are powerful because they are customized to the recipient. They take into account the retiree’s personality, interests, and accomplishments. A personalized retirement card is a unique and thoughtful way to express congratulations and appreciation for someone who is retiring.
Personalized retirement cards can be sentimental, funny, or a combination of both. They can include personal messages, quotes, or even photos of shared experiences. The sentiment expressed in a personalized retirement card can be a lasting reminder of the retiree’s impact on their colleagues and loved ones.
Creating the Perfect Personalized Retirement Card
Creating the perfect personalized retirement card can be a fun and creative process. Here are some tips for creating the perfect one:
Choose a personalized design – Personalized retirement cards come in a variety of designs, including traditional, modern, and humorous. Choose a design that suits the recipient’s personality and taste.
Include a personal message – A personal message is a great way to make a retirement card even more meaningful. Include a message that expresses your congratulations, well wishes, and appreciation for the recipient. You can also include memories of shared experiences or inside jokes that the recipient will appreciate.
Include a photo – Including a photo of the recipient is a great way to personalize a retirement card. You can include a photo of the recipient at work, or a photo of them doing something they love.
Consider the recipient’s interests – Consider the retiree’s interests and hobbies when creating a personalized retirement card. For example, if the retiree loves to travel, you can include a travel-themed design or a message about all the adventures they have ahead.
Examples of Personalized Retirement Card Messages
If you’re struggling to come up with a personal message to include in a personalized retirement card, here are some examples to help you get started:
- Congratulations on your retirement! Wishing you all the best in this new chapter of your life. (traditional)
- Enjoy your retirement, and don’t forget to take time to relax and recharge. You’ve earned it! (sentimental)
- Happy retirement! We’ll miss your humor and hard work around the office. (humorous)
- Thanks for being an amazing coworker and friend. I’ll never forget all the laughs we shared. (personal)
- Here’s to the next adventure! Wishing you all the best in your retirement. (travel-themed)
Creative retirement messages
- “Wishing you all the joy and peace that retirement brings. Congratulations!”
- “It’s time to say goodbye to the 9 to 5, and hello to days filled with relaxation and adventure. Happy retirement!”
- “May your retirement be filled with love, laughter, and lots of time to do the things you enjoy most.”
- “It’s not goodbye, it’s just see you later. Enjoy your well-deserved retirement!”
- “You’ve worked hard, and now it’s time to reap the rewards of retirement. Congratulations!”
- “The world is your oyster, and retirement is the perfect time to enjoy it. Happy retirement!”
- “Wishing you a happy and fulfilling retirement filled with new adventures and memories to cherish.”
- “You’ve put in your time, and now it’s time to relax and enjoy the fruits of your labor. Congratulations on your retirement!”
- “You may be retiring from your job, but you’re not retiring from life. Enjoy this new chapter to the fullest!”
- “Cheers to the next chapter in your life. Happy retirement!”
- “You’ve earned this time to relax and enjoy life. Congratulations on your retirement!”
- “The hard work is over, and now it’s time to kick back and relax. Happy retirement!”
- “May your retirement be as wonderful as you are. Congratulations on this new chapter of your life!”
- “Thank you for your years of hard work and dedication. You will be missed, but we wish you a happy retirement!”
- “Retirement is not the end, but the beginning of a new adventure. Enjoy every moment!”
- “The office won’t be the same without you, but we’re excited for you to start this new chapter. Happy retirement!”
- “May your retirement be filled with happiness, good health, and lots of fun. Congratulations!”
- “You’ve left your mark on this company, and we’re grateful for your contributions. Enjoy your retirement!”
- “Congratulations on your retirement! Wishing you all the best in this new chapter of your life.”
- “May your retirement be filled with all the things you love most. Enjoy this well-deserved break!”
Conclusion
Personalized retirement cards are a powerful way to express congratulations, well wishes, and appreciation for someone who is retiring. They are customized to the recipient and take into account their personality, interests, and accomplishments. When creating a personalized retirement card, choose a personalized design, include a personal message, include a photo, and consider the recipient’s interests. With these tips, you’ll be able to create the perfect personalized retirement card and show your appreciation for someone who is embarking on a new chapter in their life.
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Business
The Toyota Wrecker Sunshine Coast.

The Toyota Wrecker Sunshine Coast.
In the vast automotive landscape, where innovation and longevity coexist, the role of wreckers has emerged as a crucial aspect of sustainability and resource management. One such entity making waves, particularly on the Sunshine Coast, is the Toyota Wrecker Sunshine Coast. In this blog post, we delve into the significance of Toyota wreckers in the region, exploring the services they provide and the impact they have on both consumers and the environment.
The Rise of Toyota Wreckers: The automotive industry has witnessed a shift towards sustainable practices, with an increasing focus on recycling and reusing vehicle components. Toyota, a brand synonymous with reliability and durability, has taken a leading role in this movement. Toyota wreckers on the Sunshine Coast have become instrumental in giving new life to old and damaged vehicles.
Services Offered: Toyota wreckers offer a range of services catering to the diverse needs of vehicle owners. From salvaging usable parts to recycling materials, these entities play a pivotal role in minimizing automotive waste. Customers benefit from affordable and reliable replacement parts, contributing to a cost-effective approach to vehicle maintenance.
Environmental Impact: The environmental benefits of Toyota wreckers are substantial. By salvaging and reusing parts, these businesses help reduce the demand for new manufacturing, subsequently lowering the environmental footprint associated with production. Moreover, proper disposal of hazardous materials from vehicles ensures that the environmental impact is kept to a minimum.
Economic Advantage: Beyond the ecological advantages, Toyota wreckers contribute significantly to the local economy. They provide employment opportunities, stimulate business activities, and offer cost-effective solutions for consumers looking to maintain or repair their vehicles. This symbiotic relationship between economic growth and sustainable practices establishes Toyota wreckers as key players in the automotive ecosystem.
Community Engagement: Toyota wreckers on the Sunshine Coast often engage with the community through educational programs and outreach initiatives. By promoting awareness about the benefits of recycling and responsible disposal of automotive waste, these entities foster a sense of environmental responsibility within the community.
Conclusion: In conclusion, the emergence of Toyota wreckers on the Sunshine Coast symbolizes a positive shift in the automotive industry towards sustainability and responsible resource management. These entities play a crucial role in not only extending the lifespan of Toyota vehicles but also in contributing to a more environmentally conscious and economically vibrant community. As we navigate the future of transportation, the role of Toyota wreckers stands as a testament to the possibilities that lie at the intersection of innovation, sustainability, and community engagement.
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