News

Service is back after network outage left phones in SOS mode

Published

1 month ago

October 1, 2024

Service is back after network outage left phones in SOS mode

Verizon has restored its mobile service after greater than 100,000 individuals filed on-line reviews of points with the corporate’s cell community that began Monday morning. Service was out a lot of the work day earlier than it began coming again on-line within the afternoon and night.

Is Verizon service down?

The corporate first confirmed a difficulty for some prospects final Monday morning. conscious of a difficulty impacting service for some prospects.

“Our engineers are engaged and we’re working shortly to determine and remedy the difficulty,” mentioned Ilya Hemlin with Verizon’s communications group

Verizon representatives didn’t reply questions on the reason for the difficulty as of three:15 p.m. Monday.

The corporate introduced shortly after 4 p.m. that engineers have been “making progress” and repair had began to be restored. Round 6:30 it posted one other message stating that every one providers had been restored.

What do I do if my Verizon service nonetheless does not work?

The corporate mentioned on social media that some customers would wish to restart their telephones to entry the mobile community once more.

Verizon outage map confirmed points throughout Iowa

The Verizon outage map labored inconsistently thought-out the day on Monday. However, over the course of the day it confirmed outages in most components of Iowa, together with Des Moines, Ames and Iowa Metropolis.

Locations with essentially the most reported points within the Midwest embody Chicago, Minneapolis and Columbus, in line with DownDetector.

Why is my cellphone in SOS?

Customers with Apple iPhones noticed “SOS” subsequent to their battery icon.

Whereas in SOS mode, customers don’t have a cell connection however will have the ability to make emergency calls utilizing different networks, in line with Apple.

To shortly name emergency providers, concurrently press and maintain the facet button and both quantity button till the sliders seem and the countdown on Emergency SOS ends, then launch the buttons. In sure areas, customers also can textual content 911 from their iPhone.

Verizon customers can strive Wi-Fi calling as an alternative

If you’re in a spot with weak or no mobile community protection, you might be able to make and obtain calls and texts over a Wi-Fi community as an alternative, Verizon mentioned. Wi-Fi calling helps you to make and obtain voice calls over a Wi-Fi community as an alternative of utilizing Verizon’s mobile community.

Calls and texts revamped Wi-Fi to numbers in the US do not use the mobile community and do not depend towards your cell plan’s information allowance, both. Calls would depend towards your information allowance along with your Wi-Fi supplier.

Customers do must be related to the Verizon community to setup Wi-Fi calling for the primary time, so if you have not set it up beforehand, it could not work through the outage.